Payment Policy

Last updated: 25 May 2026

At VELLINI, we want to make your shopping experience safe, transparent, and convenient. Please read our Payment Policy carefully to understand the available options when purchasing through https://vellini-online.com/.

01 — Accepted Payment Methods

We accept the following secure payment methods:

Credit & Debit Cards: Visa, Mastercard, American Express, Maestro
Digital Wallets: Apple Pay, Google Pay, Shop Pay

All card and digital wallet transactions are processed securely through Shopify Payments, powered by Stripe.

02 — Currency

All transactions are processed in the currency displayed at checkout, based on your region.

If you are shopping from another country, your bank or payment provider may apply additional currency conversion fees.

VELLINI is not responsible for exchange-rate differences or conversion fees applied by third parties.

03 — Payment Security

All payments are processed through secure, encrypted gateways using SSL/TLS encryption to protect your financial details.

We never store your complete credit or debit card information on our servers. Card data is handled exclusively by our PCI-DSS compliant payment processors.

Fraud prevention and verification checks may be carried out before an order is confirmed, to ensure the safety of both our customers and our business.

04 — Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order number, purchased items, billing details, and delivery information.

If payment cannot be processed, the order will not be confirmed until a valid payment is completed.

05 — Payment Timing

Your chosen payment method will be charged immediately at checkout.

06 — Refunds & Cancellations

Refunds are always returned to the original payment method used during checkout.

Processing time for refunds varies depending on your bank or payment provider — typically 3–10 business days after approval.

Full refund conditions are governed by our Returns & Refund Policy.

Once payment has been processed, orders enter fulfillment processing and may no longer be modified or cancelled once they have been shipped.

07 — In Case of Payment Issues

If you experience any problems with your payment, please contact us at support@vellini-online.com.

We will never ask for sensitive payment details, such as your full card number, CVV, or PIN, by email, SMS, or phone.

Always ensure you are on our official website, https://vellini-online.com/, before entering any payment information.

If you suspect fraudulent activity on your account, contact your bank immediately and notify us.

08 — Contact & Store Information

VELLINI
2125 Biscayne Blvd
Miami, Florida 33137
United States

Website: https://vellini-online.com/
Email: support@vellini-online.com
Phone: +1 (XXX) XXX-XXXX

We aim to respond to every email within 24 hours.