Terms & Conditions

Last updated: 25 May 2026

Welcome to VELLINI. By accessing our website https://vellini-online.com/ and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

01 — General Information

These Terms govern all purchases made through https://vellini-online.com/.

By using our website, you confirm that you have read, understood, and accepted these Terms in full.

VELLINI may update these Terms from time to time to reflect operational, legal, or regulatory changes. Updated Terms apply to all orders placed after the date of publication. We encourage customers to review the most current version before each purchase.

02 — Eligibility

You must be at least 18 years old to place an order. If you are under 18, you may only use this website with the consent of a parent or legal guardian.

You agree to provide accurate, complete, and truthful information when placing an order.

Orders placed with false, incomplete, or misleading information may be cancelled without notice.

03 — Orders & Contract Formation

By placing an order, you make a legally binding offer to purchase the selected products.

A binding contract is established only once VELLINI issues an official order confirmation by email.

VELLINI reserves the right to cancel or refuse any order at its sole discretion, including but not limited to cases of stock unavailability, pricing or description errors, payment authorization issues, or suspected fraudulent activity.

Customers are responsible for ensuring that all order and delivery details are correct.

Once an order has been dispatched, modifications to the order may no longer be possible. Returns and refunds are handled according to our Returns & Refund Policy.

04 — Pricing & Payment

All prices are displayed in the currency available for your region and include applicable taxes unless stated otherwise.

Prices and availability may change at any time without prior notice. Such changes do not affect orders that have already been confirmed.

VELLINI is not responsible for exchange-rate differences or currency-conversion fees applied by banks or payment providers.

Full payment is required before any order is dispatched.

Payments are processed securely through Shopify Payments, powered by Stripe. We do not collect or store full payment card details.

05 — Shipping & Delivery

Shipping, delivery times, and related conditions are governed by the VELLINI Shipping Policy, which forms an important part of these Terms.

Estimated delivery times are indicative and depend on destination, courier handling, customs processing, and external logistics conditions. They do not constitute a guaranteed delivery date.

Customers are responsible for any customs duties, import taxes, or fees applied by their destination country, unless otherwise stated at checkout.

06 — Returns & Refunds

Returns and refunds are governed by the VELLINI Returns & Refund Policy, available on our website.

By placing an order, you acknowledge and accept the conditions set forth in that policy.

07 — Warranty & Product Condition

VELLINI aims to provide products that meet high quality standards and are accurately represented on our website.

This does not cover:

Damage caused by wear and tear or normal aging
Damage caused by misuse, improper handling, or incorrect cleaning
Alterations made to the product after delivery
Damage caused by third parties after delivery
Damage caused by failure to follow care instructions

To submit a product issue or warranty-related claim, contact support@vellini-online.com with your order number and clear photographic evidence.

08 — Product Information

VELLINI strives to ensure that all product descriptions, imagery, sizing information, and specifications are accurate.

Slight variations in color, texture, or measurements may occur due to fabric characteristics, production processes, photography lighting, or display differences between devices. These small variations do not automatically constitute a defect.

09 — Intellectual Property

All original content on https://vellini-online.com/, including text, graphics, photographs, logos, designs, layouts, product names, and brand identifiers, is the property of VELLINI or its respective content owners and is protected by copyright, trademark, and intellectual-property laws.

Any unauthorized reproduction, modification, distribution, copying, or commercial use is strictly prohibited.

10 — Limitation of Liability

To the fullest extent permitted by law, VELLINI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to a product or order shall not exceed the purchase price paid for that product.

VELLINI is not responsible for damage or loss resulting from incorrect use, inadequate care, third-party handling after delivery, customs procedures, shipping delays, or incorrect customer information.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so.

11 — Force Majeure

VELLINI shall not be held liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

Natural disasters, severe weather, or geological events
Wars, civil unrest, riots, or acts of terrorism
Pandemics or government-imposed restrictions
Strikes, lockouts, or industrial disputes
Port closures, customs disruptions, or transportation network failures
Power outages, internet failures, or large-scale technical disruptions
Acts or omissions of suppliers, carriers, or third-party service providers

During such events, our obligations are suspended for the duration of the event and a reasonable recovery period thereafter.

12 — Privacy & Data Protection

Personal data is processed in accordance with our Privacy Policy, available on our website.

By using our website, you acknowledge our Privacy Policy and confirm that the data you provide is accurate.

13 — Governing Law & Disputes

These Terms are governed by the applicable laws of the United States and the State of Florida, without prejudice to any mandatory consumer protection rights that may apply in your country or region.

In the event of any dispute, we encourage customers to contact our customer service team first so we can try to resolve the matter amicably.

14 — Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority or court, the remaining provisions shall remain in full force and effect.

15 — Contact & Store Information

VELLINI
2125 Biscayne Blvd
Miami, Florida 33137
United States

Website: https://vellini-online.com/
Email: support@vellini-online.com
Phone: +1 (XXX) XXX-XXXX

We aim to respond to every email within 24 hours.